TAIBAH UNIVERSITY
جــــامـــعــة طــيــبــة
Customer agreement


University Portal provides a good e-services to citizens, residents and visitors from everywhere. It also offers a range of electronic services for students.

Our standards and commitments:

We are in the portal of the University to announce :

Our commitment to personal privacy and confidentiality of electronic transactions in accordance with our commitment to privacy and security.

Our commitment to provide the correct information as much as possible through the portal and electronic systems Taibah University.

Our commitment to provide technical support to our customers to ensure maximum benefit from the portal and its services.

Our commitment to strive to ensure the highest degree of continuity to our e-services and deal with technical failures .

Our commitment to address and respond to all complaints and suggestions received through the channels of complaints and suggestions,  and provide information on all steps and stages of processing such complaints and proposals electronically through the website and other communication mechanisms such as letters and e-mail text.


Our commitment to communicate and interact with our customers through the channels of communication and social networks

The duties and responsibilities of clients

to help Taibah university fulfill  obligations under the Customer agrement, please comply with the following: 

Not abuse the University portal or its e- systems, including causing interruption or degradation of e-services, or disrupting the security of the university   e-transactions.

Not abuse the portal of the University including causing increased pressure on staff

do not provide incorrect information, inaccurate or improper documents.

provide required documents and information in the electronic forms to avoid dela